Working at Tippin’s gives us an incredible opportunity to try a lot of different, delicious foods – pies, soups, croissants, breads and more. In many instances, sampling products is a requirement of the job. (The saying, “It’s a tough job, but someone has to do it,” comes to mind.) We are always dreaming up new flavors, or looking for ways to improve our existing products, and we need to taste test these creations to see how we’re doing.
We have a Bakery team member, Steve, whose job is to taste every batch of fruit filling and cream filling we produce each day. Some days this can be upwards of 20 samples. The task is to determine if the batch was produced to our standards. Steve will test each batch for flavor, sweetness or tartness, the condition of the fruit, color, and a couple of other things really important to our quality.
I’m the backup to Steve’s backup for this role, so I’ve had the chance to do the testing on several occasions. It is a lot more about tasting, looking and evaluating than it is about eating. We do the testing in our Quality Assurance Lab, and while it might seem wasteful, all samples end up in the trash. It’s not that the samples aren’t good; it’s just that you’d be full halfway through the testing and unable to finish the assignment if you ate part of every batch. Just a taste is all it takes to know if something is not quite right.
Our bakers and chefs also get in on the taste testing. They are encouraged to take samples of anything we make on their lunch breaks, so the front line, so to speak, is ensuring that we are producing great tasting food. I always get a kick out of seeing what they “sample” the most. They have their favorites, but I won’t reveal them.
Speaking of the bakers, a memory from my first year at Tippin’s makes me smile. Our Sales Team had brought in samples from different pie companies to see how our pies compared to the competition. At the end of the day, we left the samples in the break room for the bakers to eat or take home. We ended up having to throw away the competitor samples because the bakers refused to eat anything that wasn’t Tippin’s.
It made me proud. Our teams work so diligently to make sure Tippin’s pies, baked goods, soups and sauces taste the best. They care and you can taste it!